Refund policy

Returns & Refund Policy

This policy explains how returns and refunds are handled.

Return Period

Returns are accepted within 30 days from the delivery date.

Eligibility Requirements

To qualify for a return:

• Item must be unused, unworn, and in original condition
• Original packaging must be included
• Proof of purchase is required

Exclusions

Returns are not accepted for:

• Gift cards
• Custom or personalized items
• Final sale items

Return Procedure

Customers must contact support before returning any item. Approved returns will receive instructions.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refund Processing

Once received and inspected:

• Refunds are approved or rejected based on condition
• Approved refunds are issued within several business days

Shipping fees are non-refundable unless caused by our error.

Damaged or Incorrect Items

Claims must be submitted within 7 days of delivery.