Returns & Refund Policy
This policy explains how returns and refunds are handled.
Return Period
Returns are accepted within 30 days from the delivery date.
Eligibility Requirements
To qualify for a return:
- Item must be unused, unworn, and in original condition
- Original packaging must be included
- Proof of purchase is required
Exclusions
Returns are not accepted for:
- Gift cards
- Custom or personalized items
- Final sale items
Return Procedure
Customers must contact support before returning any item. Approved returns will receive instructions.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refund Processing
Once received and inspected:
- Refunds are approved or rejected based on condition
- Approved refunds are issued within several business days
Shipping fees are non-refundable unless caused by our error.
Damaged or Incorrect Items
Claims must be submitted within 7 days of delivery.